Access Your Patient Record

Important: Registering for Proxy Access

You can register to access another patients record to help manage medications (please be aware this is given at the GP's discretion).  Before we can give access, we will require a proxy consent form to be completed by both parties for anyone 11 years and over.  Please print and sign this form as we are unable to accept electronic signatures.

Consent form

 

If you would like access to your childs record and they are under 11 years old or you need any help, please contact us.

Information:

Please see the useful links below for help with the NHS app.  

 

Still need help - contact us here!

Get Started

How to set up your log in and start using the NHS app.

Proxy Access

How to manage services for others in the app.

Health Records

Managing your health records and choices.

Appointments

Booking and changing appointments.

Prescriptions

Requesting and managing prescriptions.

Messages

Reading and sending messages.

Account and Settings

Changing your settings and preferences.

Technical Information

Guidance on technical issues.

Contact the NHS app Team

Get in touch with us about the NHS app or your account.

NHS APP Helpful Videos

For more guides and helpful information visit NHS App walk through videos - NHS England Digital

Messages Update
Page last reviewed: 22 January 2026
Page created: 21 July 2021