New Message from Patient Access dated 6.11.20
IMPORTANT: Security update to all Patient Access users
We wanted to make you aware that we will soon be emailing an important security update to all Patient Access users, including those registered at your GP practice.
This email is to inform patients of an additional authentication step that will be introduced to Patient Access from next week. We are dedicated to safeguarding information relating to patient health, and the existing measures in Patient Access already offer a very high level of data protection and security. We are introducing an additional authentication step when signing in to Patient Access to further protect our users’ data. They will be asked to set a ‘memorable word’ that they will need to enter three characters from when signing in to Patient Access, as well as their usual password.
In the email, we specifically ask patients to contact us directly with any questions rather than their GP practice, as we realise that it’s a very busy time for practices. Full wording of the email can be found here.
Data security is our priority, and the introduction of this new measure is important in providing further protection our to our users’ personal data.
If you have any questions please do not hesitate to contact us.
The team at Patient
Sign up for Patient Online Access
Patients of the Newbury Street Practice who are over 18 are invited to sign up for Online Access to their personal medical records
including booking appointments and requesting repeat prescriptions.
Online Services Information Leaflet Click Here
Frequently asked questions Click here
Have you got the NHS App?
At home or on the move, with the new NHS App you can conveniently order repeat prescriptions, view your GP medical records, manage appointments at your GP surgery, set organ donation preferences, and check symptoms.
The app has been developed by the NHS and has been designed to help people get more information about their health and care - and more control of how they use NHS services. New functions and services will also be added in the coming months. Why not download it and try it out?
What does the NHS App do?
The NHS App allows you to access a range of NHS services on your smartphone or tablet. A desktop version is launching soon too.
You can use it wherever you are, at any time. It puts valuable information about your health and treatments at your fingertips.
- order repeat prescriptions
- view your GP medical record
- book and cancel appointments at your GP surgery
- register for organ donation and change your donation preferences
- use the symptoms checker, including an A to Z of conditions and treatment advice from the NHS website
- access 111 Online, for advice on self-care and whether urgent help is needed
Is my information safe?
Just like a banking app, your identity will be carefully checked during the simple registration process. The app has been designed, built and tested so that your personal information is always safe and secure.
How to register through the NHS App
Download the app from your mobile device’s app store and follow the easy step-by-step registration instructions. It will help if you know your NHS number (though this isn’t essential), and you will need to have a form of ID (passport or driving license) to hand.
If you want to learn more, visit the NHS App page on the NHS UK website.
Text Message Reminders
You can now register to receive information by text message on your phone regarding appointments and health care.
If you wish to register for this messaging service please fill out the consent form.
New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
If you would like to opt out of any future contact via text messaging, then please complete the form and indicate in the marked section.